Voice AI can misinterpret info, leading to wrong answers that confuse...
https://hotel-wiki.win/index.php/How_to_Prevent_a_Wrong_Tool_Call_from_Cancelling_the_Wrong_Booking
Voice AI can misinterpret info, leading to wrong answers that confuse customers. A solid way to catch errors early is to have the system read back order IDs before finalizing, so users hear exactly what’s recorded