Voice AI can sometimes give wrong answers, but catching those errors early...

https://charlottesgreatchat.quantlynix.com/posts/how-do-i-make-sure-the-bot-only-confirms-actions-that-really-succeeded

Voice AI can sometimes give wrong answers, but catching those errors early saves frustration. One practical step: have the system read back order IDs to shoppers before finalizing. Another is to confirm info only when the API returns a success response