Voice AI can trip up with wrong answers, especially when it guesses instead of...

https://wiki-neon.win/index.php/What_Should_a_Voice_Agent_Read_Back_Before_an_Irreversible_Action%3F

Voice AI can trip up with wrong answers, especially when it guesses instead of confirming. A practical way to catch errors early is using a “readback” for order IDs—having the system repeat the number back to the caller for confirmation